Privacy Policy

---

Last Updated: 07/06/2026

Complynx ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

Complynx provides property compliance management services for landlords, managing agents, property managers and property owners.

Data Controller: Complynx Group Limited

Email: operations@complyn.co.uk

Address:  Registered Address: 2nd Floor College House 17 King Edwards Road, RUISLIP, London, HA4 7AE, UNITED KINGDOM 

We may collect and process the following information:

• Name
• Company name
• Email address
• Telephone number
• Property portfolio information
• Any information submitted through contact forms, enquiries or consultations

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Website usage data
• Pages visited
• Date and time of visits

This information helps us improve website performance and user experience.

We use your information to:

• Respond to enquiries and requests
• Provide compliance management services
• Arrange inspections and contractor appointments
• Communicate regarding compliance requirements
• Manage customer relationships
• Improve our website and services
• Meet legal and regulatory obligations
• Prevent fraud and maintain security

We process personal data under one or more of the following legal bases:

Contract

Where processing is necessary to provide services requested by you.

Legitimate Interests

To operate, improve and grow our business while ensuring your rights are protected.

Legal Obligation

Where we must comply with legal or regulatory requirements.

Consent

Where you have explicitly agreed to receive marketing communications or other optional services.

Sharing Your Information

We may share your information with:

• Approved specialist contractors
• Professional advisers
• IT service providers
• Website hosting providers
• Regulatory authorities where required by law

We only share information necessary for the relevant purpose and take reasonable steps to ensure appropriate security measures are in place.

We do not sell personal information to third parties.

We retain personal data only for as long as necessary to:

• Provide our services
• Meet legal, regulatory and tax obligations
• Resolve disputes
• Maintain business records

When data is no longer required, it will be securely deleted or anonymised.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request transfer of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Our website may use cookies and similar technologies to improve functionality and analyse website performance.

You can control cookie preferences through your browser settings.

For more information, please refer to our Cookie Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

If you have opted in to receive marketing communications, we may send updates about our services.

You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.

Any updates will be published on this page with a revised "Last Updated" date.

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

Complynx

Email: operations@complynx.co.uk

Telephone: +44 07506175025

Registered Address: 2nd Floor College House 17 King Edwards Road, RUISLIP, London, HA4 7AE, UNITED KINGDOM

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: www.ico.org.uk

Telephone: 0303 123 1113